Privacy Policy

Effective Date: 14 September 2026
App/Business Name: Bargure Sevagan

Bargure Sevagan (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use the Bargure Sevagan mobile application, website, and related e-commerce services (“Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our Services:

A. Personal Information

When you create an account, place an order, or contact us, we may collect:

Full name
Mobile/telephone number
Email address
Billing address
Shipping/delivery address
City, state, PIN/ZIP code
Account login information
Order and purchase history
Information you provide when contacting customer support

B. Payment Information

When you make a payment, payment-related information may be processed by our payment gateway or financial service provider.

We may receive information such as:

Payment status
Transaction ID
Payment method
Refund status
Order/payment reference numbers

We generally do not store complete credit/debit card numbers, CVV numbers, UPI PINs, banking passwords, or other highly sensitive payment credentials on our servers. Such information is processed by authorized payment service providers according to their privacy and security policies.

C. Device and Technical Information

When you use our app or website, we may automatically collect certain technical information, such as:

Device type
Operating system
App version
IP address
Browser type
Device identifiers
Network information
Date and time of access
App/website usage information
Crash and diagnostic information

D. Location Information

If required for delivery, address selection, or location-based services, the app may request access to location information.

You can manage location permissions through your device settings. If you do not provide location access, certain location-based features may not function properly.

E. Information You Provide Voluntarily

We may collect information you voluntarily provide, including:

Product reviews
Ratings
Feedback
Customer support messages
Questions and complaints
Images or documents submitted to customer support
Information provided during promotional activities

2. How We Use Your Information

We may use your information for the following purposes:

Creating and managing your account
Processing and delivering orders
Confirming purchases
Processing payments and refunds
Providing customer support
Communicating about orders and deliveries
Sending important service notifications
Providing product recommendations
Improving our products, app, website, and services
Preventing fraud and unauthorized transactions
Maintaining security
Resolving disputes
Managing returns, replacements, and cancellations
Conducting analytics and business operations
Sending promotional communications where permitted
Complying with applicable laws and legal requirements

3. Order and Delivery Information

To successfully process your order, we may share necessary information with delivery partners, logistics providers, sellers, warehouses, or other service providers involved in fulfilling your order.

This may include:

Customer name
Delivery address
Mobile number
Order details
Delivery instructions

Only information reasonably necessary to complete the service should be shared.

4. Payment Services

Payments may be processed through third-party payment gateways or financial service providers.

These providers may independently collect and process payment information according to their own privacy policies and applicable laws.

Bargure Sevagan does not request or store your UPI PIN, ATM PIN, banking password, or OTP.

You should never share your OTP, UPI PIN, card PIN, or banking password with anyone claiming to represent Bargure Sevagan.

5. Cookies and Similar Technologies

Our website or app may use cookies, local storage, pixels, SDKs, or similar technologies to:

Keep you signed in
Remember preferences
Maintain shopping carts
Understand website/app usage
Improve performance
Analyze traffic
Personalize certain experiences
Measure marketing effectiveness

You may be able to control cookies through your browser or device settings. Disabling certain technologies may affect some functionality.

6. Sharing of Information

We may share necessary information with trusted third parties for legitimate business purposes, including:

Payment gateways
Delivery and logistics partners
Cloud hosting providers
IT and software service providers
Customer support providers
Analytics providers
Marketing and communication providers
Fraud prevention and security providers
Legal, regulatory, or government authorities when required

We do not intend to sell your personal information to third parties for their independent marketing purposes.

Third-party service providers may process information according to their own privacy policies and contractual obligations.

7. Marketing and Promotional Communications

With your consent where required, we may send you:

Promotional offers
New product announcements
Discounts
App notifications
SMS messages
Emails
WhatsApp or other communication messages

You may opt out of promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us.

Please note that you may still receive essential service communications, such as order confirmations, payment updates, delivery notifications, security alerts, and account-related messages.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information against:

Unauthorized access
Loss
Misuse
Alteration
Disclosure
Destruction

However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

You are responsible for keeping your account credentials and device secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Providing our Services
Maintaining transaction records
Handling refunds and disputes
Meeting accounting and legal requirements
Preventing fraud
Enforcing agreements
Resolving complaints

When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and regulatory requirements.

10. Your Privacy Rights

Subject to applicable laws, you may have rights to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of information where legally permitted
Withdraw consent where processing is based on consent
Opt out of promotional communications
Raise concerns regarding the handling of your personal information

To exercise your rights, contact us using the details provided below.

We may need to verify your identity before processing certain requests.

11. Children’s Privacy

Our Services are not intended for children who are below the minimum age permitted under applicable law to independently use such services.

We do not knowingly collect personal information from children in violation of applicable laws.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

12. Third-Party Links and Services

Our app or website may contain links to third-party websites, applications, payment services, social media platforms, or other services.

We are not responsible for the privacy practices, content, or security of third-party services.

We recommend reviewing the privacy policies of those services before providing personal information.

13. Account Security

You should:

Use a strong password where applicable
Keep your login credentials confidential
Avoid sharing OTPs or verification codes
Log out from shared devices
Contact us immediately if you suspect unauthorized access

Bargure Sevagan will not ask you to disclose your UPI PIN, card PIN, banking password, or similar confidential credentials.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or applicable laws.

When we make changes, we may update the “Effective Date” shown at the top of this policy.

We encourage you to review this Privacy Policy periodically.

15. Grievance and Privacy Contact

If you have questions, complaints, or requests regarding this Privacy Policy or your personal information, please contact us.

Bargure Sevagan

Email: support@bargursevagan.shop
Phone: +91 87903 42079
Business Address:

2/61a rangasamuthiram(vil)
Vengatasamuthiram(Post)
Bargur(Tk)
Krishnagiri (DT)

We will make reasonable efforts to respond to privacy-related requests within the period required by applicable law.

16. Consent

By using the Bargure Sevagan app or website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and processing of your information as described above, subject to applicable law.